Reset PC (Windows)

Reset PC (Windows)

Issue [  Reset PC (Windows) 

Devices [Laptop, Desktop]

Suggested Resolutions [See Steps Below]  

PC (Windows 11) 



To reset your PC, go to Start  > Settings  > System  > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No

Open Recovery settings

Note: If you don't see the option to Restore preinstalled apps, it means your PC doesn't have preinstalled apps configured.



PC (Windows 10) 

To reset your PC, go to Start  > Settings  > Update & Security  > Recovery  > Reset this PC Get Started. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No

Open Recovery settings

Note: If you don't see the option to Restore preinstalled apps, it means your PC doesn't have preinstalled apps configured.

External Websites/Sources [Links Below] [Add Dates]

Verified: 4/24/23
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