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Slow Internet
Issue [Slow Internet] Devices [Laptop, Desktop, iOS, Android] Suggested Resolutions [See Steps Below] General Steps (Applies to All Devices): Step 1: Run an Internet Speed Test There are a number of online speed tests (CNet Internet Speed Test is a ...
Windows Won't Boot
Issue [Windows Won't Boot] Devices [Laptop, Desktop, Windows] Suggested Resolutions [See Steps Below] Windows 10: Step 1: Check the Power Supply When pressing the power button on your PC, the fans spin up, indicator lights on the keyboard and ...
Computer Screen Frozen
Issue [Computer Screen Frozen] Devices [Laptop, Desktop, Windows, MacOS] Suggested Resolutions [See Steps Below] Windows 10 + 11: Step 1: Check if Your Computer is Deadlocked or Not Tap the Num button on your keyboard. If the light on your keyboard ...
Computer Making Strange Noises
Issue [Computer Making Strange Noises] Devices [Laptop, Desktop, Windows, MacOS, MacBook ] Suggested Resolutions [See Steps Below] 7 Reasons a computer is buzzing & how to fix it A buzzing noise coming from your computer is generally a sign of ...
Data Recovery (MacOS)
Issue [Data Recovery (MacOS) ] Devices [MacOS, MacBook, Mac] Suggested Resolutions [See Steps Below] How to Choose the Right Way of Recovering Mac Files? When deciding how to recover deleted files on Mac, you need to take into consideration the ...
Data Recovery (Windows)
Issue [Data Recovery (Windows) ] Devices [Laptop, Desktop, Windows] Suggested Resolutions [See Steps Below] Windows 10 Do You Know Microsoft’s Windows File Recovery Tool? When you delete or lose some important files on your Windows 10 computer, the ...
Computer Wont Recognize USB Device
Issue [Computer Won't Recognize USB Device] Devices [Laptop, Desktop, Windows, MacOS, Chrome OS] Suggested Resolutions [See Steps Below] Chromebook -Some USB drivers have a power switch on them. So, make sure it is not switched off position. -If you ...
Battery Wont Charge (iOS, Android)
Battery Won't Charge (iOS, Android) Issue [Battery Wont Charge (iOS, Android) ] Devices [Android, iOS] Suggested Resolutions [See Steps Below] iOS: Step 1: Check Your Charging Cable and USB Adapter for Signs of Damage Breakage or bent prongs are ...
Battery Won't Charge (Laptop/Desktop)
Issue [Battery Won't Charge (Laptop) ] Devices [Laptop, MacOS, Windows] Suggested Resolutions [See Steps Below] Windows 10: Step 1: Run Windows 10 Battery Diagnostics If your battery isn’t fully charging, the first thing you can try is the Battery ...
Computer Running Hot
Computer Running Hot Issue [Computer Running Hot] Devices [Windows, MacOS, Chrome OS] Suggested Resolutions [See Steps Below] Windows: Step 1: Check That the Fans Are Working Internal PC components generate a lot of heat, especially when you use your ...
Update Antivirus
Update Antivirus Issue [Update Antivirus] Devices [Windows, MacOS] Suggested Resolutions [See Steps Below] Updating Windows Defender (Windows 10/Windows 11): Windows 10: To customize how your device is protected with these Windows Security features ...
Troubleshoot Network Issues
Issue [Troubleshoot Network Issues] Devices [Windows, MacOS, iOS, Android, Chrome OS] Suggested Resolutions [See Steps Below] Issues can arise at numerous points along the network. Before you start trying to troubleshoot any issue, you want to have a ...
Device Running Slow (Android)
Issue [Device Running Slow (Android)] Devices [Android] Suggested Resolutions [See Steps Below] Restart the device This will clear the memory and give everything a fresh start. A lot of the time, a restart will fix minor problems and speed things up. ...
Device Running Slow (iOS)
Issue [Device Running Slow iOS] Devices [iOS] Suggested Resolutions [See Steps Below] Check your network conditions Many apps require an internet connection for their content and other functionality. If the network that you're connected to is ...
Computer Running Slow (MacOS)
Issue [Computer Running Slow (MacOS)] Devices [MacBook, Mac] Suggested Resolutions [See Steps Below] Startup disk available storage Your computer’s startup disk may not have enough free disk space. To make disk space available, you can move files to ...
Computer Running Slow (Windows)
Issue [Computer Running Slow (Windows) ] Devices [Laptop, Desktop] Suggested Resolutions [See Steps Below] Windows 11 & 10 If your PC is running slowly, the following suggestions might help speed things up. The tips are listed in order, so start with ...
Reset Computer (MacBook)
Issue [ Reset Computer (MacBook) ] Devices [MacOS, MacBook, Mac] Suggested Resolutions [See Steps Below] Mac Reset Use Erase All Content and Settings This feature requires macOS Monterey or later and a Mac with Apple silicon or the Apple T2 Security ...
Reset PC (Windows)
Issue [ Reset PC (Windows) Devices [Laptop, Desktop] Suggested Resolutions [See Steps Below] PC (Windows 11) To reset your PC, go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose ...
Clear Browser Cache
Issue [ Clear Browser Cache ] Devices [Firefox, Chrome, Edge, Safari] Suggested Resolutions [See Steps Below] Firefox (Windows) Click the menu button and select Settings Select the Privacy & Security panel. In the Cookies and Site Data section, click ...
Reorienting Multiple Displays
Issue [Reorienting Multiple Displays] Devices [Laptop, Desktop, MacOS, Windows] Suggested Resolutions [See Steps Below] Windows 11 Select the Start button, then type settings. Select Settings > System > Display, and choose a screen orientation from ...